Keys Galaxy Refund and Returns Policy
At Keys Galaxy, customer satisfaction is our top priority. That’s why we’re happy to offer a 7-day unconditional money-back guarantee on all of our products.
Due to the nature of digital products like license keys, refunds are not typically possible after the product has been used. However, at Keys Galaxy, we prioritize customer satisfaction and choose to accommodate all good-faith requests.
Refund Process:
- To request a refund: Send an email to [support email address] within 7 days of your purchase date. Please include your order number and the reason for your refund request in the email.
- Your request will be evaluated: Our customer support team will review your request and get back to you as soon as possible.
- Approved refunds: Once your refund request is approved, your payment will be refunded to your original payment method. Please allow some time for the refund to be processed by your bank.
Vă rugăm să rețineți:
- To be eligible for a refund, the product must be unused and in the same condition that you received it.
- The right to a refund is only valid for the original purchaser.
If you have any questions or concerns, please don’t hesitate to contact us. Our customer support team is happy to help.
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