Frequently asked questions regarding payments, orders, and deliveries.
What's included in the order?
A few minutes after your purchase, you will receive an order confirmation email containing details about your order. Everything you need, all in one email! Making it easy for you to find everything you need at once.
Your purchase includes the...
ما مدى سرعة التسليم؟
سيتم إرسال طلبك إليك عبر البريد الإلكتروني فورًا، وسيتم التوصيل في أقل من دقيقة بعد الشراء! نتحداك أن تأخذ كوبًا مليئًا بالماء وتعيده، فنحن على ثقة بأننا سنوصل طلبك قبل عودتك.
طرق الدفع المدعومة
Depending on your location, we support various payment methods to pay for our products/services. We are constantly working on including even more payment options. If you don't see your preferred payment method, please let us know by contacting...
Which countries do you deliver to?
Worldwide! We aim to make software purchasing accessible to everyone with a seamless, easy, and fast process. This is why we offer worldwide digital delivery!
أين يمكنني العثور على إيصال الشراء الخاص بي؟
When you complete a purchase from our website, an order confirmation email will be sent to you containing a PDF receipt of your order. Please check that the email address provided during checkout is accurate, and look in your spam or junk folder...
Is payment from companies supported?
Certainly, we warmly welcome all companies to make purchases from us. If you have any inquiries or concerns, please feel free to reach out to us at [email protected] and our team will be happy to assist you.
هل تقومون بشحن البرنامج في صناديق مادية؟
Unfortunately, we don't offer physical copies of our products. We currently only sell digital versions of the products to provide the most convenient service and the best possible prices.
I haven't received my order
When you purchase software from Keytive.com, you'll receive the software digitally in the form of a product key which will be sent to you via email along with instructions after the purchase. If you can't find your product key in your inbox,...
How is the order delivered?
All products in our store are electronic products (ESD).
ESD - Electronic Software Distribution.
This means every purchase includes a unique product key that is used to activate the software associated with your purchase. This approach...
نموذج الشراء لمرة واحدة أو الاشتراك؟
All Microsoft products we sell on our website come with lifetime validity. Microsoft products we sell have no expiration date once activated, as they are not subscription-based services.
This means you only pay an initial cost to acquire the...
Is a warranty included with the product?
Yes, all our products come with a 100% product guarantee/warranty for a lifetime.
Read more about what's included in the order here.
Registered Microsoft Partner.
How to find computer specifications (Mac & Windows)
For Windows:
Quick tip:
Go to About in your PC settings
Press the button above to access About settings directly (works only on Windows 10 & 11)
Open the Start Menu: Click on the Windows icon located in the bottom of the...